“In Australia, we ensure that our products comply with the Consumer Guarantees under the Australian Consumer Law. The Consumer Guarantees require that:
Our products must be of acceptable quality, that is:
safe, lasting, with no faults
look acceptable
do all the things someone would normally expect them to do.
Acceptable quality takes into account what would normally be expected for the type of product and cost.
Our products must also:
match descriptions made by the salesperson, on packaging and labels, and in promotions or advertising
match any demonstration model or sample you asked for
be fit for the purpose the business told you it would be fit for and for any purpose that you made known to the business before purchasing
come with full title and ownership
not carry any hidden debts or extra charges
come with undisturbed possession, so no one has a right to take the goods away or prevent you from using them
meet any extra promises made about performance, condition and quality, such as life time guarantees and money back offers
have spare parts and repair facilities available for a reasonable time after purchase unless you were told otherwise.
Please contact us on info@kleintools.com.au if you have any questions regarding our products and the Consumer Guarantees.”
Mumme Tools - Australian Warranty
“In Australia, we ensure that our products comply with the Consumer Guarantees under the Australian Consumer Law. The Consumer Guarantees require that:
Our products must be of acceptable quality, that is:
Acceptable quality takes into account what would normally be expected for the type of product and cost.
Our products must also:
Please contact us on info@kleintools.com.au if you have any questions regarding our products and the Consumer Guarantees.”